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Terms and Conditions
Welcome to IRIS CHOCO®, a luxury handcrafted chocolate brand based in Hyderabad, India. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
- IRIS CHOCO® reserves the right to update, modify, or change these terms at any time without prior notice.
- By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a guardian.
2. Product Authenticity
- All IRIS CHOCO® products are handcrafted, hand-wrapped, and made in small batches.
- Slight variations in color, pattern, texture, or appearance are natural and a part of artisanal craftsmanship.
3. Pricing
- All prices listed on our website are inclusive of taxes unless mentioned otherwise.
- Prices and product availability may change without prior notice due to ingredient availability or market fluctuations.
4. Orders & Payments
- Orders are processed only after full payment is received.
- We use secure payment gateways and do not store your card details.
- Once the order is placed, it cannot be modified or canceled (due to the perishable nature of chocolates).
5. Temperature-Sensitive Products
- Our chocolates are made using premium couverture chocolate and require careful handling.
- Customers are responsible for proper storage after delivery (below 20°C).
6. Intellectual Property
- All content, images, designs, logos, and product names are the exclusive property of IRIS CHOCO®.
- Any reproduction or misuse is strictly prohibited.
7. Limitation of Liability
- IRIS CHOCO® is not liable for shipping delays caused by courier partners, weather conditions, or unforeseen events.
- We are not responsible for damages caused by improper storage after delivery.
8. Contact
For any concerns, email: info@irischoco.com
